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Questions related to PC

Q1. Is it possible to run the MIC-D software on Windows 95 or Windows NT?
A1. No, the software can be run only on Windows 2000, Windows 98 (including the Second Edition) Windows Millennium Edition (Me) and Windows experience(XP).
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Q2. Is it possible to use the MIC-D software with Macintosh?
A2. The MIC-D cannot be used with Macintosh and we do not have any plan to develop the MIC-D software program for Macintosh at this time. If you are a software developer and interested in developing the MIC-D software program for Macintosh, please contact us.
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Q3. Which are the PCs compatible with the MIC-D?
A3. The MIC-D is compatible with the following PCs (as of July 2002).
Compatible PC models
  • IBM PC/AT compatible machines incorporating an Intel or VIA USB controller based on the UHCI specifications.
    Click on here for how to check your USB controller.
    Click on here for the list of compatible PC models.
    (We performed operation check and confirmed normal operations.)

    * We performed operation check at the manufacturer's shipment condition, i.e. without connecting any peripheral. We do not guarantee operation if the customer checked it by connecting peripherals. We neither guarantee operation on a PC built by the customer.
Incompatible PC models
  • IBM PC/AT compatible machines incorporating an Sis, AMD, Ali or NEC USB controller based on the OHCI specifications.
    Click on here for how to check your USB controller.
  • Macintosh and compatible machines
    Click on here for the list of incompatible PC models.

    *The following phenomena have been observed with incompatible models.
    • The MIC-D is not recognized by the PC.
    • Images are not output normally.
    • Images are intermittent.
    • Images are disturbed when software startup.
    • Manual exposure is not available or the image freezes when an operation is performed.


Note) With certain compatible models, it may be required to copy and overwrite some files in the location where the MIC-D software is installed.

PCs with which this work is required:

  1. Models incorporating a WDM Video Capture device including a TV tuner, etc
    Check method:
    1. Click the <Start> button. When the [Start] menu appears, select [Settings]-[Control Panel]
    2. When the [Control Panel] dialog box appears, select [System].
    3. When the [System Properties] dialog box appears, select the [Device Manager] tab.
    4. Check the contents of [Sound, video and game controllers].
      Example in which a TV tuner is incorporated:

      Click on here for the work details.

  2. Models incorporating a driver of the USB2.0 specification.
    (This is corresponded mostly to all the PCs running on Windows XP. purchased in the summer of 2002 or later. It is also corresponded to PCs with the OS updated to Windows XP.)
    Click on here for the work details.
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Q4. When starting the software, a camera does not recognize, or the error of "No camera is connected." comes out.
A4. Please check the following things
Check 1. Was installation of a driver performed?
Installation of a driver may not be performed correctly. Please install a driver again.
The installation method is here.
Check 2. Is MIC-D connected to a personal computer using a USB cable before starting the software?
When you have not connected, exit from software and connect a personal computer with a USB cable.
Check 3. If DirectX 9.0 or later is installed on your PC, the MIC-D software Version 1.05 or older does not work. In this case, please download the MIC-D software Version 1.06 and update your PC or replace the M01lib.dll. With regard to the location of the M01lib.dll and download of the new M01lib, please see http://www.mic-d.com/faq/workdetails.html
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Q5. Does the MIC-D work with Windows XP ?
A5. Yes, it does. However the warning window shown below is appearing when installing the MIC-D software to Windows XP. Please click "Continue Anyway" to install the MIC-D software on your PC.
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Questions related to files
Q6. Is it possible to play a movie file (.AVI or .MPEG file) created with the MIC-D software on other software?
A6. The movie files can also be played on other movie software including Windows Media Player, which is provided as standard with Windows.
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Questions related to MIC-D
Q7. How to focus on a thick specimen?
A7. As the MIC-D is equipped with zooming, begin focusing with a high zoom magnification, focus on the target area and then reduce the zoom magnification.
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Q8. The dirt or dust is observed, though the specimen has already been cleaned.
A8. Check if the glass on the center of the stage is dirty. If it is dirty, wipe with a piece of gauze. If it is stained with fingerprints or oil smudge, wipe with a piece of gauze slightly moistened with a mixture of ether (70%) and alcohol (30%).
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Q9. When the stage is moved by hand, the specimen observed on the monitor moves in the opposite direction.
A9. The MIC-D is an inverted microscope (which observes specimen from its underside). Its left-right movements of the stage coincide with those of the specimen image but the up-down movements of the stage are observed in the opposite directions of the specimen image. This means that you should move the stage down (towards you) if you want to move the specimen image in the monitor upwards. Also note that the rotations of specimen are also observed as rotations in the opposite directions when the specimen is observed.
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Q10. What to do if the specimen colors seen with naked eyes differ from those displayed using the MIC-D?
A10.

The MIC-D views the specimen through an electronic eye called the CMOS image sensor. This electronic eye decomposes the specimen colors into the R (Red), G (Green) and B (blue) components and synthesizes them again when displaying the specimen on the PC monitor. The difference in colors between those viewed through the naked eyes and those seen through the electronic eye is referred to as the color reproducibility of the electronic device.

The MIC-D corrects the color reproducibility of the CMOS image sensor by inputting correction codes at the moment the software is started up.

However, just like the fact that different individuals feel each color differently, it is impossible to correct perfectly the color reproducibility of electronic devices.

If the monitored colors are extremely different from the actual colors, please check the following points:

  • If the correction code (WBNo.) is input correctly
  • If the color temperature of the monitor is adjusted correctly.
  • If the PC color setting is set to High Color or better.
  • If the current observation method is transmitted light observation and the diffuser is pulled out.

For the countermeasure against this trouble, refer to the following sections in the Online Help for the M01-BSW.
"Troubles in displayed image colors"
"Transmitted Light Observation"

For adjustments of the monitor, refer to the instruction manual for your monitor.

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Q11. The auto brightness (exposure) function seems to be unable to display the specimen image neatly due to too much brightness (overexposure) or too much darkness (underexposure).
A11.

Under certain image conditions, the auto brightness adjustment is sometimes unable to offer the optimum brightness for the displayed image.

In this case, switch off the auto brightness adjustment and set the optimum brightness by manually adjusting the brightness adjustment control of the MIC-D or performing camera exposure adjustment on the software.

For the camera exposure adjustment method, refer to the following section in the Online Help for the M01-BSW.
"Adjusting the Brightness (Exposure)"

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Other questions
Q12. Is there any problem in observing a specimen in a petri dish?
A12. Appropriate observation is not possible if the petri dish bottom is curved, opaque or thick. Please use a petri dish with a thin, straight and transparent bottom.
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Q13. Is the MIC-D proof against water and dust?
A13. It has the drip-proof performance against water drops from upward. Also, it is designed dustproof in order to prevent penetration of dirt and dust in the internal zoom optics.
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For other questions on the MIC-D that are not listed in the FAQ, please consult us through the Feedback

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