| Q1. |
Is it possible to run the MIC-D software on Windows 95
or Windows NT? |
| A1. |
No, the software can be run only on Windows 2000, Windows
98 (including the Second Edition) Windows Millennium Edition (Me)
and Windows experience(XP). |
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| Q2. |
Is it possible to use the MIC-D software with Macintosh? |
| A2. |
The MIC-D cannot be used with Macintosh and we do not
have any plan to develop the MIC-D software program for Macintosh
at this time. If you are a software developer and interested in developing
the MIC-D software program for Macintosh, please contact us. |
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| Q3. |
Which are the PCs compatible with the MIC-D? |
| A3. |
The MIC-D is compatible with the following
PCs (as of July 2002).
| Compatible
PC models |
- IBM PC/AT compatible machines incorporating an Intel
or VIA USB controller based on the UHCI specifications.
Click
on here for how to check your USB controller.
Click
on here for the list of compatible PC models.
(We performed operation check and confirmed normal
operations.)
* We performed operation check at the manufacturer's
shipment condition, i.e. without connecting any peripheral.
We do not guarantee operation if the customer checked
it by connecting peripherals. We neither guarantee
operation on a PC built by the customer.
|
| Incompatible PC models |
- IBM PC/AT compatible machines incorporating an Sis,
AMD, Ali or NEC USB controller based on the OHCI specifications.
Click
on here for how to check your USB controller.
- Macintosh and compatible machines
Click
on here for the list of incompatible PC models.
*The following phenomena have been observed with incompatible
models.
- The MIC-D is not recognized by the PC.
- Images are not output normally.
- Images are intermittent.
- Images are disturbed when software startup.
- Manual exposure is not available or the image
freezes when an operation is performed.
|
|
Note) With certain compatible models, it may be required to copy and
overwrite some files in the location where the MIC-D software is installed.
PCs with which this work is required:
- Models incorporating a WDM Video Capture device including a
TV tuner, etc
Check method:
- Click the <Start> button. When the [Start] menu appears,
select [Settings]-[Control Panel]
- When the [Control Panel] dialog box appears, select [System].
- When the [System Properties] dialog box appears, select
the [Device Manager] tab.
- Check the contents of [Sound, video and game controllers].
Example in which a TV tuner is incorporated:

Click
on here for the work details.
- Models incorporating a driver of the USB2.0 specification.
(This is corresponded mostly to all the PCs running on Windows
XP. purchased in the summer of 2002 or later. It is also corresponded
to PCs with the OS updated to Windows XP.)
Click
on here for the work details.
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| Q4. |
When starting the software, a camera does not recognize,
or the error of "No camera is connected." comes out. |
| A4. |
Please check the following things
| Check 1. |
Was installation of a driver performed?
Installation of a driver may not be performed correctly. Please
install a driver again. The
installation method is here. |
| Check 2. |
Is MIC-D connected to a personal computer using
a USB cable before starting the software?
When you have not connected, exit from software and connect
a personal computer with a USB cable. |
| Check 3. |
If DirectX 9.0 or later is installed on your PC,
the MIC-D software Version 1.05 or older does not work. In this
case, please download the MIC-D
software Version 1.06 and update your PC or replace the
M01lib.dll. With regard to the location of the M01lib.dll and
download of the new M01lib, please see http://www.mic-d.com/faq/workdetails.html
|
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| Q5. |
Does the MIC-D work with Windows XP ? |
| A5. |
Yes, it does. However the warning window shown below
is appearing when installing the MIC-D software to Windows XP. Please
click "Continue Anyway"
to install the MIC-D software on your PC. |
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| Questions
related to files |
| Q6. |
Is it possible to play a movie file (.AVI or .MPEG file)
created with the MIC-D software on other software? |
| A6. |
The movie files can also be played on other movie software
including Windows Media Player, which is provided as standard with
Windows. |
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| Questions
related to MIC-D |
| Q7. |
How to focus on a thick specimen? |
| A7. |
As the MIC-D is equipped with zooming, begin focusing
with a high zoom magnification, focus on the target area and then
reduce the zoom magnification. |
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| Q8. |
The dirt or dust is observed, though the specimen has
already been cleaned. |
| A8. |
Check if the glass on the center of the stage is dirty.
If it is dirty, wipe with a piece of gauze. If it is stained with
fingerprints or oil smudge, wipe with a piece of gauze slightly moistened
with a mixture of ether (70%) and alcohol (30%). |
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| Q9. |
When the stage is moved by hand, the specimen observed
on the monitor moves in the opposite direction. |
| A9. |
The MIC-D is an inverted microscope (which observes specimen
from its underside). Its left-right movements of the stage coincide
with those of the specimen image but the up-down movements of the
stage are observed in the opposite directions of the specimen image.
This means that you should move the stage down (towards you) if you
want to move the specimen image in the monitor upwards. Also note
that the rotations of specimen are also observed as rotations in the
opposite directions when the specimen is observed. |
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| Q10. |
What to do if the specimen colors seen with naked eyes
differ from those displayed using the MIC-D? |
| A10. |
The MIC-D views the specimen through an electronic
eye called the CMOS image sensor. This electronic eye decomposes
the specimen colors into the R (Red), G (Green) and B (blue) components
and synthesizes them again when displaying the specimen on the PC
monitor. The difference in colors between those viewed through the
naked eyes and those seen through the electronic eye is referred
to as the color reproducibility of the electronic device.
The MIC-D corrects the color reproducibility of the CMOS image
sensor by inputting correction codes at the moment the software
is started up.
However, just like the fact that different individuals feel each
color differently, it is impossible to correct perfectly the color
reproducibility of electronic devices.
If the monitored colors are extremely different from the actual
colors, please check the following points:
- If the correction code (WBNo.) is input correctly
- If the color temperature of the monitor is adjusted correctly.
- If the PC color setting is set to High Color or better.
- If the current observation method is transmitted light observation
and the diffuser is pulled out.
For the countermeasure against this trouble, refer to the following
sections in the Online Help for the M01-BSW.
"Troubles in displayed image colors"
"Transmitted Light Observation"
For adjustments of the monitor, refer to the instruction manual
for your monitor. |
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| Q11. |
The auto brightness (exposure) function seems to be unable
to display the specimen image neatly due to too much brightness (overexposure)
or too much darkness (underexposure). |
| A11. |
Under certain image conditions, the auto brightness
adjustment is sometimes unable to offer the optimum brightness for
the displayed image.
In this case, switch off the auto brightness adjustment and set
the optimum brightness by manually adjusting the brightness adjustment
control of the MIC-D or performing camera exposure adjustment on
the software.
For the camera exposure adjustment method, refer to the following
section in the Online Help for the M01-BSW.
"Adjusting the Brightness (Exposure)" |
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| Other questions |
| Q12. |
Is there any problem in observing a specimen in a petri
dish? |
| A12. |
Appropriate observation is not possible if the petri
dish bottom is curved, opaque or thick. Please use a petri dish with
a thin, straight and transparent bottom. |
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| Q13. |
Is the MIC-D proof against water and dust? |
| A13. |
It has the drip-proof performance against water drops
from upward. Also, it is designed dustproof in order to prevent penetration
of dirt and dust in the internal zoom optics. |
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For other questions on the MIC-D that are not listed in the FAQ, please consult us through the Feedback
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